Last Updated: June 2026
The Gleno Method (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book a session, purchase products or services, or interact with The Gleno Method.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing information
- Booking details
- Information voluntarily provided through forms, questionnaires, waivers, or communications
- Website usage data through cookies and analytics tools
How We Use Your Information
We may use your information to:
- Process bookings and payments
- Deliver services and products
- Communicate regarding appointments and purchases
- Respond to enquiries
- Improve our website and services
- Meet legal and regulatory requirements
Payment Information
Payments may be processed through secure third-party providers such as Stripe, PayPal, WooCommerce, or other payment platforms.
The Gleno Method does not store your complete credit card details.
Health & Wellness Information
Any health or wellness information voluntarily provided is used solely to help determine the suitability of participation in Gleno Method services and to support a safe client experience.
The Gleno Method is not a healthcare provider and does not provide medical diagnosis or treatment.
Cookies & Analytics
Our website may use cookies and analytics tools to improve website performance and user experience.
You may choose to disable cookies through your browser settings.
Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared only when:
- Required by law
- Necessary to process payments or bookings
- Required to provide requested services
Data Security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
Access & Corrections
You may request access to, or correction of, your personal information by contacting us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
This Privacy Policy may be updated from time to time. Updated versions will be published on this website.
Contact
For privacy enquiries, please contact:
The Gleno Method
Email: bookings@theglenomethod.com.au
By using this website, booking a session, or purchasing a product or service, you agree to this Privacy Policy.